Legal
Sub-processors
Which providers CitexNode uses to run your services, what for, and where the data is stored.
Last updated
Translation for your convenience
This English text is a translation. Only the German version is legally binding. If the two differ, the German version applies.
CitexNode uses these providers to run the services you order. They are part of the data processing agreement (AVV); a contract under Art. 28(4) GDPR is in place with each of them. We announce new or replaced providers here and in the dashboard at least 14 days in advance.
Data centres and servers
| Provider | Purpose | Data location |
|---|---|---|
| Tausio Cloud, Kevin Feiler, Königstraße 5, 70173 Stuttgart, Germany | Servers for game servers, bots, TeamSpeak music bots, CitexNode Deploy (websites, apps, databases, file storage), MySQL databases, CitexNode's own VPS and cloud servers, status pages (statuscx.eu) including database and email delivery; the platform itself (dashboard, API, mail) | Firstcolo data centre, Frankfurt am Main, Germany |
| IONOS SE, Elgendorfer Str. 57, 56410 Montabaur, Germany | Reseller portal, status page, secondary nameserver, control of CitexNode's own VPS (master data, no content), destination of the daily backup of the platform database | Germany |
| Datalix GmbH, Mergenthalerallee 73–75, 65760 Eschborn, Germany | VPS of the Ryzen and AMD EPYC lines (only if you order one of them) | Germany |
Only for certain services
| Provider | Purpose | Data location |
|---|---|---|
| Tausio Cloud (see above) | Domain registration: passing the holder data on to the relevant registry (e.g. DENIC for .de) | Germany or the registry's location |
Not sub-processors
For context, because people often ask:
- Payments (PayPal, Mollie): the payment providers are themselves responsible for the data you enter with them. They don't process any content of your services.
- Bot protection (Cloudflare Turnstile on sign-in and registration): concerns your customer account with us, not the data on your services. Details are in the privacy policy.
- Services you connect yourself, such as a Cloudflare proxy in front of your Deploy project: you have the contractual relationship for these yourself.