Sub-processors
Last updated:
Convenience translation
This is a convenience translation. Only the German version is legally binding.
CitexNode uses these providers to run the services you order. They are part of the data processing agreement; there is a contract under Art. 28(4) GDPR with each of them. New or replaced providers are announced here and in the dashboard at least 14 days in advance.
Data centres and servers
| Provider | Purpose | Data location |
|---|---|---|
| Tausio Cloud, Kevin Feiler, Königstraße 5, 70173 Stuttgart, Germany | Servers for game servers, bots, TeamSpeak music bots, CitexNode Deploy (websites, apps, databases, file storage), MySQL databases, own vServers and cloud servers; the platform itself (dashboard, API, mail) | Firstcolo data centre, Frankfurt am Main, Germany |
| IONOS SE, Elgendorfer Str. 57, 56410 Montabaur, Germany | Reseller portal, status page, secondary nameserver, target of the daily platform database backup | Germany |
| Datalix GmbH, Mergenthalerallee 73–75, 65760 Eschborn, Germany | vServers of the Ryzen and AMD EPYC lines (only if you order one) | Germany |
Only for certain services
| Provider | Purpose | Data location |
|---|---|---|
| Tausio Cloud (see above) | Domain registration: passing the holder data on to the registry (e.g. DENIC for .de) | Germany or the registry's seat |
Not sub-processors
For context, because people often ask:
- Payments (PayPal, Mollie): the payment providers are themselves responsible for the data you enter with them. They don't process any contents of your services.
- Bot protection (Cloudflare Turnstile on sign-in and registration): concerns your customer account with us, not the data on your services. Details in the privacy policy.
- Services you connect yourself, such as a Cloudflare proxy in front of your Deploy project: that contract is yours.